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Feed London Casework Coordinator

Miracles Charity is committed to addressing poverty-related issues in the UK with rapid funding relief to people in crisis.

Our flagship program Feed London focuses on alleviating food insecurity among families. It aims to reach a growing number of families facing serious hardship and health issues, across those London boroughs with the highest levels of child poverty, providing essential food support during school holidays.

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Responsibilities of the role:


Job Title: Feed London Casework Coordinator

Organization: Miracles Charity

Location: London, UK


Hours: 20 hours per week (initially 2.5 days per week)

Start Date: Quarter 1, 2024

Miracles Charity is seeking a hardworking individual to join our team as the Feed London Casework Coordinator. This part-time role is crucial for the successful expansion of the Feed London program and will involve coordinating with referral partners, managing data, liaising with volunteers, and supporting various initiatives aimed at addressing food poverty in London.

Key Responsibilities:

  1. Liaison with Referral Partners: Coordinate with referral partners to gather necessary details for each project, ensuring accurate box content tailored to each family's needs.

  2. Data Management: Accurately log family data, including family size, demographics, and circumstances, for project analysis, reporting, and promotional purposes. Ensure compliance with data protection policies.

  3. Logistical Support: Assist in coordinating logistics for each project, including liaising with food partners, curating box contents, coordinating supermarket vouchers, and managing delivery logistics.

  4. Volunteer Coordination: Identify, recruit, and maintain contact with volunteers. Coordinate volunteer activities and ensure compliance with relevant policies and procedures.

  5. Crisis Support: Shadow the Crises Casework Coordinator to learn protocols and assist in crisis response activities when necessary.

  6. Event Support: Assist in coordinating prize collections for events, liaising with clients and organizing deliveries. Support the Lead in organizing and coordinating dinners and events.

  7. Social Media: Collaborate with the Project Director to schedule and create engaging content for social media platforms. Track post success and provide insights for future campaigns.

  8. Initiative Development: Support in establishing new funding initiatives, such as the Restaurant POS Initiative, by identifying contacts and gathering relevant details.

Feed London Projected Growth Targets:

  • The Casework Coordinator will play a vital role in achieving projected growth targets, including expanding the program by 60-80% and cultivating key partnerships and funding opportunities.

Qualifications and Skills:

  • Strong organizational and communication skills.

  • Competent with Excel and Word.

  • Ability to work collaboratively in a team environment.

  • Attention to detail and accuracy in data management.

  • Previous experience in project coordination or similar roles preferred.

  • Knowledge of food poverty issues and community outreach is advantageous.


Application Process: Please submit your CV and a cover letter detailing your relevant experience and interest in the role to [email address]. Applications will be reviewed on a rolling basis until.


Join us in making a difference in the lives of families facing food insecurity in London. Apply today to be a part of the Feed London team at Miracles Charity!


James Burton

Miracles Project Director

Mobile: 07545174243

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